Policy

Policy - All sales are final. We do not cover exchange expenses. We reserve the right to cancel any order at any time. We reserve the right to refuse a cancelation.

Exchanges - No exchanges unless item is stocked. When we sell out, its gone!

Shipping info - Orders are shipped from Florida. All products are shipped with a tracking number that will be emailed to you.  If an item is made to order please allow 1-2 weeks for production. 

Privacy - Under NO circumstances will your personal information ever be shared or sold to third parties.

Refund - All products are non-refundable and we do not accept returns unless we made a mistake.

PLEASE NOTE: We are NOT responsible for changing your address or payment information. Please make sure your info is correct before purchasing as we are not responsible for packages shipped to an old or wrong address. 

 

Please only email with problems until we get a store front.

Email : ElevateCrate@gmail.com or elevatecratecustomercare@gmail.com

Phone Number : 7272958209